Electronic Timesheets (FAQ's Employer)
Employer Frequently Asked Questions (FAQ’s)
InTime Timesheet Technology is an e-timesheet, pay and bill cloud based solution for Workers and Employers which enables timesheets to be submitted and authorised online.
InTime, also allows:
· Flexible invoice consolidation and grouping
· View, approve, report and download sales invoices online
· Easy retrieval of historic timesheets, expenses and invoices
Q – Are e-timesheet secure?
Yes. InTime uses a secure internet connection via “https” through which data are encrypted.
InTime is a secure application that requires a unique username and password for each user to access relevant data, e-timesheets and expenses, invoices.
Q - When will I receive my e-timesheet login details?
- When you are confirmed as a timesheet Approver for your Workers, we will send you an email with the link to InTime and your user login details. The email will be sent from firstname.lastname@example.org
Q - The link I have received does not work. What should I do?
Please contact Logistics on 01524 865 555 or send your request to email@example.com
Q- I have issue Logging using the login details you sent me, what should I do?
Your password is case sensitive; please check your caps lock is “ON” for capital letter and “OFF” for lower case.
Please make sure that you username and password don’t include any space (particularly where copying and pasting).
Still unable to log in? Please contact Logistics on 01524 865 555 or send your request to firstname.lastname@example.org
Q- What do I do if I forget my password?
Enter your username and click on “Forgotten Password” in your login page, your password will be emailed to you.
Q- What if I lock my account?
Please contact us to unlock your account.
Logistics on 01524 865 555 or send your request to email@example.com
Q- What is the submission deadline for e-timesheet?
A- Weekly Contracts:
to avoid late payment, Contractors MUST submit their e-timesheets no later than 3pm on the Monday of the following week.
to avoid late payment, Contractors MUST submit their e-timesheets no later than 3pm on the Monday of the following month.
Q- What is the approval deadline for e-timesheet?
A- Weekly Contracts:
Approvers MUST approve the e-timesheet no later than 12pm on the Tuesday of the following week to avoid any unnecessary delay in payment to the Workers.
Approvers MUST approve the e-timesheet no later than 12pm on the first Tuesday of the following month to avoid any unnecessary delay in payment to the Workers.
Q- How do I know that e-timesheet/expenses are ready for Approval?
Approver will receive an email notification immediately after the e-timesheets/expenses are submitted by the Contractor.
Q- Will I get a reminder that e-timesheet is due for Approval?
Yes, we will be sending reminders to the Approver in a form of an email before timesheet approval deadlines. The last reminder will be sent at 10am on Tuesdays.
Q- How to approve or Reject timesheets/expenses?
Please refer to our Approvers Guide in the link below on how to approve or reject a timesheet.
Q- What if I disagree with the hours my worker has claimed?
You can reject any timesheets/expenses that you don’t agree with.
When you reject a timesheet or expenses, this will enable you to add reasons for the rejection and the changes you want the worker to make before approval.
Q- I noticed an error in times worked after approving a timesheet, what should I do?
By approving a timesheet, you authorise Intec (UK) Ltd to payroll the Worker. It is important that you check all timesheets carefully before approval.
However, if you notice an error on any timesheet that you have already authorised, please contact us immediately:
Payroll Department on 01524 865 555 or send your request to firstname.lastname@example.org
Q- What if I am on holidays, can a colleague approve or reject the e-timesheet / expenses using my login details?
Only confirmed timesheet Approvers can approve or reject the e-timesheet / expenses.
For all Workers, InTime has the main Approver and alternatives Approvers details. All confirmed alternative Approvers for a given Worker will receive their own login details. Login details need to remain confidential.
When a timesheet is ready for approval, an email is sent to the main Approver as well as the alternative Approvers.